About this course
- Do you effectively assert yourself and communicate your vision?
- Can you competently resolve conflict in the workplace?
- Are you able to coach and develop your staff’s talents?
Having a clear vision of leadership, what you’re striving for and how to attain it, can make all the difference to running a successful, thriving business.
The Leadership Intelligence programme, designed and delivered by Crampton Consulting Group, equips both and experienced managers to successfully lead in veterinary practice. Combining contemporary theories and practical implementation strategies, the programme is delivered online with one module completed each month.
The Leadership Intelligence programme equips new and experienced staff to successfully lead in veterinary practice. This program, which comprises of six online modules, combines contemporary theories and practical implementation strategies.
Who should do this course?
This self-paced course is suitable for veterinarians, practice managers and supervisors in a variety of roles.
Commence this online course at a time that is convenient for you as there’s no specific start date! When a module is completed, the next module automatically becomes available. You have nine months to complete the whole course.
In this course you’ll...
- learn to effectively manage time and conflict within the workplace.
- gain understanding of recruitment, induction, workplace coaching and change management.
For the participant: Increased time management and conflict resolution skills. Development of recruitment, induction and change management skills. You’ll have the ability to undertake self-reflection and implement your new knowledge in practice.
For the practice: Enhanced operational processes to improve profitability. You’ll increase efficiency and decrease staff conflict with clearer, more effective communication amongst the team.
Module 1: An introduction to leadership
Explore leadership theories, great leaders and the individual competencies required for successful leadership.
Module 2: Leadership intelligence
Establish the participant’s current competency in leadership. At the end of this module participants will have a Leadership Development Plan which will identify their strengths, areas for improvement and career objectives as a leader.
Module 3: Leadership communication
Explore specific competencies in emotional intelligence, assertiveness and leadership communication.
Module 4: Workplace coaching and talent management
Develop behavioural and communication strategies for effectively coaching and developing others. This module will also include the process for successful performance discussions and performance improvements.
Module 5: Workplace conflict and dispute resolution
Develop behavioural and communication strategies for effectively managing and mediating workplace conflict. The materials will focus on resolving individual conflict and undertaking mediation between others. Participants will be able to download a conflict resolution flowchart and conversation planner for future use.
Module 6: Workplace change management
Explore the theories of change management and develop strategies around planning for, and leading, change. This module will be based on the highly-successful Prosci Model™ and participants will be able to download a change management planner tool for future use.
Activities in this course can be recorded under either continuing veterinary education, collegial learning activity or self-directed learning.
NZVA members $599 (all modules)
Non-members $665 (all modules)
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